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Returns, Exchanges and Privacy Policy

To offer a safe and secure shopping experience, 425 Motorsports has established these online Policies for any user, viewer, or buyer at 425motorsports.com

Note:  Many parts are for off-road use only. As with any racing activity, there are risks of performance modifications. All installations are at the customers own risk. 425 Motorsports and 425motorsports.com holds no responsibility either implied or otherwise for mechanical, electrical or other failure when using after market performance products. Some items listed are illegal in many states and only for racing vehicles which may never be used on a public highway.

Conditions of USE
Your use of this site indicates your acceptance of these terms and conditions. Your placement of an order indicates your acceptance of these terms and conditions.

All content included on this site, such as text, graphics, logos, button icons, images, audio clips and software, is the property of 425 Motorsports or its suppliers/manufactures and is protected by U.S. and international copyright laws. All trademarks, service marks, and trade names of and related to 425 Motorsports are proprietary to 425 Motorsports. All other trademarks not owned by 425 Motorsports or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by 425 Motorsports.  Product information such as text, logos, and/or images used to promote products and/or the sale of products have been provided to 425 Motorsports along with permission to use directly from the supplier or manufacture.  Any unauthorized use from other companies of the materials appearing on this site without written permission from the supplier and or manufacture may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties. All software used on this site is the property 425 Motorsports or its software suppliers and protected by U.S. and international copyright laws and may not be reproduced, modified, distributed, transmitted, or republished.

Your receipt of an electronic order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. 425 Motorsports reserves the right at any time after receipt of your order to accept or decline your order for any reason. 425 Motorsports reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item and adjust your invoice accordingly. 425 Motorsports may require additional verifications or information before accepting any order. Once you have placed an online, phone order, or other type of order with 425 Motorsports, you have entered in a contract to purchase and your credit card will be charged immediately. Orders DO NOT always ship the same day. Please allow 24 hours for your order to ship. If you need priority delivery then please contact us by phone for immediate attention.

Because 425 Motorsports reserves the right to accept or decline your order for any reason, typographical, product photo, and/or pricing errors that may occur do not entitle a customer to receive something from those errors.  425 Motorsports cannot be held responsible for honoring purchases caused by such errors and will simply take action to correct the error.  These errors are not a misrepresentation of a product, business, manufacture, or sale, but a error which 425 Motorsports' responsibility is to correct the error.

Ordering Procedure
425 Motorsports stocks much of the safety equipment and many vehicle specific parts you see on the website. However, we also ship directly from the manufacturer/distributor. Items turnover quickly in the motorsports industry so when you order from us we put you in line to receive the product if it is not in stock. Some specialty items may need to be ordered from overseas and can take 4-6 weeks or more for delivery. However if you order from us and a problem occurs, these are the steps to follow.

If you order a product, your credit card is charged immediately as stated above. We will notify you the status of the order and the product availability. If you choose to cancel the order the same day we received it or before it has been processed and shipped, the amount paid will be credited back to you. If the order has been processed and shipped the below "Restocking fees and non-refundable items" table applies.

To return or exchange an item, you must call customer service at 425-747-0777 to receive a Return Authorization. Any returns received without a Return Authorization will be refused. All returned items must be returned in their original packaging and in original, unused and resalable condition. Return shipping is the customer's responsibility and shipping back to the client will be charged on exchanges.

Restocking fees and non-refundable items:
 
  • Shipping charges are non-refundable.
  • No returns on special order items.
  • Items must be in unopenned original packinging or are subject to a 20% restocking fee.
  • Refused shipments are subject to a 20% restocking fee.
  • No returns on items older than 30-days.
  • All warranties are void for items shipping outside of the United States.

425 Motorsports stands behind the products we offer. If you have a defective product, please contact us to coordinate an exchange or inspection of the item to see if it is applicable for warranty coverage. Please note that racing items do wear out and warranty replacements are not frequent occurrences with our products.

Warranty
All products come with the warranty that is applied directly by the manufacturer. 425 Motorsports does not offer any of their own warranties and are not responsible for product failures or failures due to installation. All products are intended for race use only as suggested by the manufacturer and should be installed and set up by professional service centers ONLY. As stated above we are not responsible for shipping cost other then by our own mistake of incorrect shipping.  Any item that is altered or changed from its original state without the consent of the manufacture, will not be able to be returned or receive warranty support. The warranty of a product is facilitated by 425 Motorsports, however we can only enforce the manufactures decisions.

By placing an order on this website, you are agreeing to our Returns and Exchanges policy.

 

Tax

  • Orders shipping into the state of Washington will be subject to a 9.5% sales tax.
  • Orders being shipped outside of Washington State will not be subject to sales tax.

Payment Methods

  • We accept the following forms of payment for your order: Visa, MasterCard, Discover, American Express, PayPal.
  • All prices are in US Dollars - We do not accept foreign currency, check or money orders on internet orders.

425 Motorsports Privacy Policy

425 Motorsports respects the privacy of our customers. The following privacy statement outlines what information we collect from our visitors, who has access to that information and how we utilize it.

 425 Motorsports is the sole owner of all information collected on this site. The personal information you provide us and information about your order will never be shared with third parties, except for the purpose of fulfilling your order or when required by law. 425 Motorsports uses cookies and data-collection pixels to gather anonymous information about our users and their interactions with our website. This data is used on an aggregate level to analyze our website's effectiveness and help us improve our services.

Cookies are bits of information that we automatically store on your computer if your computer accepts cookies. Cookies do not contain any personally identifiable information such as your name, address or any financial information on your computer. We use cookies to recognize you and your preferences to make shopping easier and provide you with a customized experience on our web site. 425 Motorsports places a unique user ID number on your cookie which allows us to access information that will improve your shopping experience, such as holding items in your shopping bag, accessing your addresses, or providing you with customized pages based on your past viewing or purchasing preferences. We also use cookies to track traffic to different parts of our web site in order to make improvements and optimize your shopping experience.

If you do not wish to have a cookie on your system, you can set your browser preferences to refuse them. In order to disable cookies, please consult your browser's help section for instructions. Please be aware that some parts of our site may require the use of cookies to be fully functional.

Complying with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent.

We do not provide e-mail addresses to third parties. However, if you purchase merchandise through 425 Motorsports or if you are added to our catalog mailing list, your name and mailing address will be added to our mailing list and database.

425 Motorsports takes every precaution to protect our users' information. When you submit sensitive information via the website, your information is protected both online and off-line.

When you enter sensitive information (such as credit card number) on our registration or order forms, that information is encrypted and is protected with Authorized.Net.

 All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, a customer service representative) are granted access to personally identifiable information. Furthermore, all employees are kept up-to-date on our security and privacy practices. Our employees are regularly notified and reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers on which we store personally identifiable information are kept in a secure environment. If you have questions about the security of our website, send us an email.

 

Contact Information

425 Motorsports
14405 NE 20th Street, Suite 2
Bellevue, WA 98007
425-747-0777 (phone)
425-747-1777 (fax)

sales@425motorsports.com